Shipping Policy
Thank you for shopping with VitalMaxFormulas.com. We are committed to fast, reliable shipping so you receive your Vital Formulas products as quickly as possible — This no matter where you live.
Order Processing Time
Orders are processed within 1–2 business days (Monday–Friday).
Most orders placed before 12 PM EST ship the — This same day.
Processing may take slightly longer during holidays or high-volume periods.
Shipping Within the United States
Typical delivery times:
- Standard Shipping (USPS/UPS): 2–5 business days
- Expedited Shipping: 1–3 business days
Shipping times begin after your order has been processed and shipped.
International Shipping
VitalMaxFormulas.com ships internationally to most major countries, including but not limited to:
- Canada
- United Kingdom
- Australia
- New Zealand
- Germany
- France
- Italy
- Spain
- Netherlands
- Sweden
- Norway
- Ireland
If your country is not listed here, you may still be eligible — This check the available options at checkout.
International Delivery Estimates
- Standard International: 7–21 business days
- Expedited International (where available): 4–10 business days
International delivery times may vary due to customs processing and local postal services.
Customs, Duties & Import Fees
International customers are responsible for any customs fees, duties, VAT, or import taxes required by their country.
These fees are determined by your government, not VitalMaxFormulas.com.
We cannot mark packages as “gift” or undervalue shipments — This all customs forms must be accurate.
Shipping Rates
Shipping rates are automatically calculated at checkout based on:
- Destination
- Package weight
- Selected shipping method
Some orders may qualify for promotional discounted shipping.
Order Tracking
Once your order ships, you will receive a tracking number by email.
Tracking details may take up to 24 hours to update.
If you have not received tracking information, please contact us at:
📧 Support@VitalMaxFormulas.com
Incorrect or Undeliverable Addresses
Please double-check your shipping address before completing your order.
If a package is returned due to an incorrect or undeliverable address, we can reship it once a correct address is provided. A reshipping fee may apply.
Lost, Delayed, or Stolen Packages
If your package is shown as delivered but cannot be located:
1. Check areas around your mailbox and doorstep
2. Ask neighbors or building management
3. Allow 24–48 hours (carriers sometimes pre-scan packages)
If still not found, contact us at:
📧 Support@VitalMaxFormulas.com
We will help you work with the carrier to investigate.
Damaged Packages
If your order arrives damaged, please notify us within 7 days of delivery.
A photo may be requested for documentation.
After verification, we will send a — This free replacement.
Questions?
If you have any questions regarding shipping, our team is here to help.
📧 Support@VitalMaxFormulas.com
We typically respond within 24 hours.