Return & Refund Policy
At VitalMaxFormulas.com, your satisfaction is extremely important to us. We stand behind the quality of our products and want every customer to have a positive experience. If something isn’t right, we’re here to help.
Easy 30-Day Return Window
You may return your order within 30 days of delivery for a refund or exchange.
To qualify for a return:
✔ The item must be unused and in its original packaging
✔ You must provide your order number or proof of purchase
To begin a return, email us at Support@VitalMaxFormulas.com.
We will walk you through the process step-by-step.
Fast Refunds
Once your return is received and inspected, we will notify you immediately.
If approved, your refund will be issued to your original payment method within 7 business days.
Please note:
✔ Customers are responsible for return shipping fees
✔ You may purchase an affordable return shipping label via PirateShip.com
✔ Items marked final sale cannot be returned
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect:
✔ Contact us within 7 days of delivery
✔ In most cases, we will send a free replacement
✔ Returns are not required for most damaged or incorrect items
We want you to receive exactly what you paid for — in perfect condition.
Order Cancellations
Orders may be canceled within 1 hour of being placed.
If your order has already shipped, cancellation is no longer possible, but you are still welcome to request a return after it arrives.
We’re Here to Help
If you have any questions or need assistance with your order, our support team is here for you.
📧 Support@VitalMaxFormulas.com
We typically reply within 24 hours.
Company
Vital Max Formulas is owned and operated by DEALS ON FIRE LLC.
5946 HWY 150 E
Denver, NC 28037-6768