30-Day Money-Back Guarantee & Return Policy
At VitalMaxFormulas.com, your satisfaction and peace of mind are extremely important to us. We stand behind the quality of our products and strive to ensure every customer has a positive experience. If something isn’t right, we’re here to make it right.
Easy 30-Day Return Window
You can return your order within 30 days of delivery for a refund or exchange.
To qualify for a return:
- The item must be unused and in its original packaging
- You must provide your order number or proof of purchase
To begin a return, simply email our support team at:
support@vitalmaxformulas.com
We respond quickly and will walk you through the process step-by-step.
Fast Refunds
Once we receive and inspect your return, we’ll notify you right away.
If approved, your refund will be issued back to your original payment method within 7 business days.
Please note:
- Customer is responsible for return shipping fees. You can print a label fast and easy at pirateship.com.
- Items marked final sale cannot be returned
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
We will send a free replacement, no return required in most cases.
Your satisfaction is our priority, and we want to make sure you receive the product you paid for in perfect condition.
Order Cancellations
Orders may be cancelled within 1 hour of placing the order.
If your order has already shipped, we will be unable to cancel it, but you may still request a return after it arrives.
We’re Here to Help
If you have questions, concerns, or need assistance with your order at any point, our support team is always available.
📧 Email: support@vitalmaxformulas.com
We typically reply within 24 hours or less.